Our people are the key to our success. Their safety, security and wellbeing is our top priority. Our goal is zero harm, with safety as a business-wide objective at the heart of our operations.
We have a Global Safety and Environment Department, supported by regional safety teams. Global policies and guidelines are implemented to achieve the safest and most efficient methods of operation. Our policies and guidelines meet or exceed national health and safety legislation in the markets in which we operate. We comply with all aspects of the internationally recognised certification system OHSAS 18001.
We have zero tolerance of conditions and behaviours that contribute to workplace incidents. To help us improve our processes and move towards our goal of zero harm, we regularly audit compliance with our policies and guidelines.
We have a set of global engagement programmes to ensure our terminals manage high-risk activities across our organisation. These stringent programmes protect all personnel onsite, as well as our assets and the environment. The programmes identify, assess and control seven key areas: working at heights, vessel safety, terminal equipment, isolation, yard and quay operations, and terminal access gates.
Accident and incident data is collected, analysed, reported and monitored on a monthly basis and used to measure the safety performance across the Group. All incidents are thoroughly investigated and we have established a working group to highlight trends associated with any recurring incidents, reduce risk factors and identify and implement control measures aimed at eliminating future incidents. We report on all safety and environmental impacts over which we have operational control or if one of our subsidiaries has the authority to introduce and implement our operating policies at the terminal.
During 2014, we updated the vessel safety inspection checklist, in line with the International Labour Organization requirements. The checklist aims to ensure our employees are safe while carrying out vessel operations and identifies minimum requirements to operate safely while aboard the vessels. Some terminals have additional requirements due to local legislation or port regulations. The checklist is completed in the presence of a vessel representative and before any work is carried out on the vessel. We have supported the roll out of the checklist with guidelines and a training video, to build employee competence and demonstrate our best practice standards.
Despite increased volumes during 2014, we again reduced Lost Time Injuries, which fell by 12%. This contributed to a reduction in the Lost Time Injury Frequency Rate from 6.4 in 2013 to 5.2 in 2014. The number of Reportable Injuries also fell, continuing the trend established over several years.
Reportable Injuries were 8% lower, leading to a Reportable Injury Frequency Rate of 9.3 compared with 10.8 in 2013.
A Lost Time Injury is an injury directly related to a workplace incident resulting in injury or illness where, through medical direction or personnel circumstances, the person is unable to return and complete their next scheduled work shift.
The Lost Time Injury Frequency Rate is the total number of Lost Time injuries divided by the total hours worked and then multiplied by one million:
A Reportable Injury includes fatalities, Lost Time Injuries and injuries or illness from a workplace incident where the person can only receive prescribed medical attention either onsite or offsite by an authorised medical practitioner. Following treatment, this person can return to either normal or restricted duties without the loss of a full shift.
The Reportable Injury Frequency Rate is the number of Reportable Injuries divided by the total hours worked and then multiplied by one million: